Your Privacy Is Our Priority

Section 01

Purpose of This Policy

jeta1 is a trusted online gaming platform for players in Bangladesh. We believe that storing your personal information and ensuring its protection is one of our core responsibilities. Through this privacy policy, we aim to clearly communicate:

• What types of information we collect and why
• How your information is processed
• Who your information may be shared with
• What steps we take to protect your information
• Your rights and how to exercise them

This policy applies to the https://jeta1.cam website and all its services. Continuing to use our platform means you agree to this policy.

Section 03

How We Use Your Information

jeta1 uses your personal information only for legitimate purposes. The main reasons for using your information are listed below:

1. Service Operations and Account Management

Your information is used to create, verify, and manage your account. It is essential for confirming age verification (21+ years), password recovery, and account security.

2. Financial Transaction Processing

Financial information is used to process deposit and withdrawal requests, maintain transaction history, and prevent financial fraud.

3. Security and Fraud Prevention

We analyse technical information to detect unusual activity, prevent the creation of multiple accounts, and protect your account from unauthorised access.

4. Responsible Gaming

By monitoring your gaming activity, we work to ensure responsible gaming. If signs of problematic behaviour are observed in any player, we take the necessary steps.

5. Service Improvement and Personalisation

By analysing your preferences and usage patterns, we can provide more relevant games, offers, and services. This information is also used to improve the performance of our platform.

6. Communication and Customer Support

We use your contact information to provide important account updates, transaction confirmations, promotional offers, and support.

Section 04

Use and Management of Cookies

jeta1 uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our platform function better.

Essential Cookies

These cookies are necessary for the core functionality of the platform. Without them, login sessions, account security, and the shopping cart will not work. These cookies cannot be disabled.

Functional Cookies

These cookies are used to remember your preferences (language, notification settings) so you do not have to reset them every time you log in.

Analytical Cookies

These cookies are used to understand how our platform is being used. This information is collected anonymously and used to improve our services.

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

Section 05

Circumstances for Sharing Information

1. Payment Service Providers

Necessary information is shared with our payment partners (bKash, Nagad, Rocket, Upay, and banks) to complete financial transactions. These partners handle your information in accordance with their own privacy policies.

2. Technology and Infrastructure Partners

Limited technical information may be shared with server and cloud service providers used to operate our platform. These partners process information according to our instructions.

3. Legal Obligations

Information may be provided when required to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations. In such cases, we always provide only the minimum necessary information.

4. Fraud and Crime Prevention

Information may be provided to relevant authorities as needed to comply with anti-money laundering (AML) and counter-terrorism financing regulations.

5. Business Transfers

In the event of a business merger, acquisition, or sale of assets, user information may be transferred. In such cases, the new owner will be bound to uphold the same privacy standards.

Section 06

Security Technologies and Practices

jeta1 uses industry-standard security technologies and practices to protect your personal information. Our security framework includes:

• SSL/TLS Encryption: All our web traffic is protected by SSL encryption, which makes your information unreadable to third parties during transmission.
• Data Encryption: Stored sensitive information (passwords, financial data) is kept in an encrypted state.
• Firewall Protection: Advanced firewall systems protect our servers from unauthorised access.
• Two-Factor Authentication: A two-factor authentication (2FA) option is available for account security.
• Security Audits: Regular security reviews are conducted.
• Access Controls: Staff are given access only to the information required for their role.
• Log Monitoring: System logs are continuously monitored to detect any suspicious activity.

While we strive to ensure the highest level of security, it is not possible to guarantee complete security on the internet. We therefore advise you to remain cautious and use strong passwords.

Section 07

Data Retention Periods

jeta1 retains your information only for as long as necessary. Retention periods depend on the type of information and legal requirements:

• Account Information: For the duration the account is active and for a minimum of five years after the account is closed.
• Financial Transaction Records: Up to seven years as required by legal obligations.
• Gaming Activity Logs: Up to five years.
• Support Communications: Up to two years, or longer if required by law.
• Technical Logs: A maximum of 12 months.

Once the specified period has ended, information is securely deleted or irreversibly anonymised.

Section 08

User Data Rights

As a user of our platform, you have the following rights:

Right to Know

You can request to know what information we hold about you. We are committed to responding within 30 days.

Right to Correction

If your information is incorrect or incomplete, you can request a correction. You can also update some information yourself from your account settings.

Right to Deletion

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations.

Right to Restrict Processing

In certain cases, you can request that the processing of your information be restricted. However, this may affect our ability to provide services.

Right to Data Portability

If you wish, you can request that a copy of your personal data be provided in a machine-readable format.

Right to Opt Out of Marketing Communications

You can opt out of promotional emails and notifications at any time. This can be done through your account settings or by contacting our support team.

To exercise these rights, please contact our support team. We always give your requests the attention they deserve.

Section 09

Policy on Collecting Data from Minors

jeta1 strictly prohibits the use of the platform by persons under the age of 21. We do not knowingly collect personal information from any minor.

Age verification is in place during the registration process. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

If a parent or guardian suspects that their child is using our platform, please notify our support team immediately. We will take prompt action.

For adults only (21+ years): 21+

Section 10

Privacy Policy Revisions

jeta1 reserves the right to update this privacy policy from time to time. Changes may be made:

• To align with changes in laws and regulations
• When adding new services or technologies
• To improve security measures
• For clarification based on user feedback

For significant changes, we will notify you by email or through a notification on the platform. Continued use of the platform after changes means you accept the updated policy.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We archive older versions and you can view them upon request.